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+91 7025892205info@mexilet.com

Privacy Policy

Description of Service

As Mexilet expands and improves we might make changes in our policies, so we will be updating the changes with users. By installing BookPropertyVisit Builders App/ using Mexilet's website you automatically give us your consent to collect, store and use the information provided by you to us.

We may make changes in our privacy policy at any time without any prior notification. You will have to periodically review our policy page to keep yourself updated about any changes. This Privacy Policy shall apply uniformly to Mexilet desktop website, Mexilet mobile WAP site & BookPropertyVisit Builders mobile applications.

Information We Collect From You

When you install BookPropertyVisit Builders App, you are required to provide the following information for the registration/login process/in-app purchase.

Personal Details

  • Name: We will collect your name when signing up in the mobile app. We will store this information and share it with our company and affiliates.
  • Mobile Number: We verify the mobile number provided by you by sending verification SMS (OTP). The mobile number provided by you is used for all communication with our team members and other participants in our network. The mobile number provided by you is also used for the support team in helping you in case of any queries raised by you. The mobile number provided by you is also used to send you account-related notifications and offers occasionally.
  • Email Address: The email address provided by you is used to send service alerts (your account-related communication & notifications). The email address provided by you will be verified. We will send you a verification email, this is to detect fraud/unauthorized usage of the BookPropertyVisit Builders app/other Services. We will send you commercial or marketing messages from time to time, with an option to unsubscribe in each email. We will stop sending you any further emails if you choose to unsubscribe from these messages.
  • Payment Details: We will store the payment details for the in-app purchases. All information collected from you by Mexilet is required to offer you the best services. Without all details provided by you, our services and some features cannot perform. Mexilet will use your information to maintain and improve our services and to develop new services. On registering with BookPropertyVisit Builders App, we will contact you from time to time to notify you about our lead updates in BookPropertyVisit Builders App or to complete your personal/company information details to help you use BookPropertyVisit Builders App. By agreeing to this privacy policy, you explicitly give us consent to use your information as described in this privacy policy. If you do not agree, please do not use or access the BookPropertyVisit Builders app.

Company Details

  • Company Name: We will collect the Name of the company when signing up in the mobile app. We will store this information and share to our company and affiliates.
  • Company Contact Number: We verify the mobile number provided by you by sending verification SMS (OTP). The mobile number provided by you is used for all communication with our team members and other participants in our network. The mobile number provided by you is also used for the support team in helping you in case of any queries raised by you. The mobile number provided by you is also used to send you account-related notifications and offers occasionally. Your contact number will be shared with customers/leads to communicate the project details. You can set a Primary number that will be shared with leads and marketing communications.
  • Email Address: The email address provided by you is used to send service alerts (your account-related communication & notifications). The email address provided by you will be verified. We will send you a verification email, this is to detect fraud/unauthorized usage of the BookPropertyVisit Builders app/other Services. We will send you commercial or marketing messages from time to time, with an option to unsubscribe in each email. We will stop sending you any further emails if you choose to unsubscribe from these messages.
  • Project Details: The project details submitted by you will be published to online media for advertisements and also be shared with leads requesting the property details. You can change this option in the mobile app at any time. The information captured from you may be obtained from third-party tracking services. This information is used to provide the best services to you, improve our services, add new services, stop fraud and unauthorized use of our BookPropertyVisit Builders App and for other purposes. All information is only captured after your explicit permissions.

Cookies, Analytics and Advertising

  • Google Analytics: Our website uses Google Analytics to understand how visitors use the site, such as which pages are viewed and how long visits last.
  • Meta (Facebook) Pixel: Our website uses the Meta Pixel, a cookie and script from Meta Platforms, to measure our Facebook and Instagram advertising and to show our ads to people who have visited our website. It records the pages you view on our public website and actions such as viewing a property, booking a site visit, subscribing to property alerts, creating an account and paying for a service, together with the value of the payment, your browser and device information and your IP address. We do not record which pages you view after signing in (your dashboard); only the actions listed above are recorded there.
  • Meta Conversions API: When you book a site visit, send us an enquiry through our Contact page, create an account or pay for a service, our server also reports that action to Meta, so our advertising can be measured even when your browser blocks the pixel. It sends your IP address, browser information and Meta's cookie identifiers, and for bookings, enquiries and new accounts also a hashed (one-way scrambled) form of your mobile number. Meta uses the hashed number to match the action to a Facebook or Instagram account, to measure and improve our ads. We do not send your name or email address to Meta.
  • Facebook and Instagram lead forms: If you send us an enquiry through a Facebook or Instagram lead form, we tell Meta how that enquiry progressed with us, for example that we spoke to you, that you booked a site visit, or that the number could not be reached. We identify the enquiry by the reference number Meta gave it and may add a hashed (one-way scrambled) form of the mobile number you entered in the form. This helps Meta show our ads to people who are more likely to be looking for a property. We do not send your name, email address or conversations.
  • Custom Audiences: We may share a hashed form of the mobile numbers of people who have contacted us with Meta, so that our ads are not shown to existing customers or to people who asked us not to contact them, and so that Meta can find people with similar interests. Meta uses the hashed numbers only to match them to accounts.
  • Our own visit statistics: To make the website easier to use, we record how it is used: the pages you open, how long each page is on your screen, how far you scroll, which buttons and links you tap, which form fields you reach (never what you type in them) and errors the page shows. A random identifier kept in your browser links your visits together; it is not your name or number. When you sign in, book a site visit or send us an enquiry, we link your earlier visits from that browser to your account, so our team can help you with the properties you looked at. We keep these details for up to 90 days, and summaries of visits that were never linked to an account for up to 180 days.
  • Microsoft Clarity: We may use Microsoft Clarity to see, as heatmaps and replays of mouse movements, taps and scrolling, how visitors use our public pages, so we can fix pages that are hard to use. What you type in forms is masked and is not sent to Microsoft. Clarity is not used on your dashboard after you sign in. Microsoft processes this data under its privacy statement (privacy.microsoft.com).
  • Your choices: You can block or delete cookies in your browser settings, and you can control the ads you see from us in your Facebook and Instagram ad preferences.

Messages on Facebook Messenger and Instagram

When you message our Facebook Page or our Instagram account @bookpropertyvisit, we receive your message, your public profile name and a Messenger or Instagram user id. Our assistant, which uses an AI service to write its replies, may answer you automatically using the details of the property you asked about. We keep the conversation in our customer system so our team can follow up, and if you share your phone number we use it to contact you about your enquiry. We do not sell this information.

Deleting Your Data

To have your data deleted, send "DELETE MY DATA" on WhatsApp to +917025892205, or email info@mexilet.com, from the phone number or email address you used with us. We delete your enquiry, messages and contact details within 30 days and confirm when it is done, except records we must keep by law (for example, payment records).